Team
Workspaces
Give every team, department or client its own space. Each workspace keeps its members, phone numbers, call flows, campaigns and deals neatly separated — so groups work side by side without stepping on each other, all from one account.
What is a workspace?
A workspace is a self-contained area inside your CallRing AI account for one team, department or client. Everything a group needs — its members, phone numbers, call flows, campaigns, deals and sources — lives inside it and stays separate from the rest. You can run as many workspaces as your plan allows and switch between them in a click.
Step 1 · Create
Spin up a workspace in seconds
Give the workspace a name and a short description, pick whether it starts Active or Inactive, and save. That’s it — the workspace is ready for members, numbers and flows.
Step 2 · Your workspaces
Every workspace in one list
All the workspaces you own sit on a single page. Search, filter by status or date, and open any one of them with a click.
Workspaces
Organise numbers, flows and members into separate spaces.
Outbound sales pod for the EU region.
Tier-1 customer support line.
Dedicated space for the Acme account.
One click in — no separate login
You never sign in to a workspace separately. There’s no extra password and no account switching. Just hit Manage Workspace on any card to drop straight into it, see everything inside, make your changes, and jump back to the list just as fast — every workspace managed from one place.
Step 3 · Manage
Everything for a team, in one place
Open a workspace and work through eight tabs. Start on the Overview dashboard, manage who’s in the team and which numbers they own, then dig into calls, messages, voicemails, campaigns and sources — every figure scoped to that workspace’s numbers.
Sales Team
Active1,284
Total calls
642
Total messages
37
Total voicemails
Deals from this workspace
Net +$10,300.00
$12,400
$2,100
$5,000
Overview
At-a-glance stats for calls, messages, voicemails, deals and campaigns.
Members
Add managers, members or clients and assign call flows to each one.
Numbers
Toggle phone numbers on or off for this workspace in one click.
Calls
Every call on the assigned numbers — direction, status, duration and source.
Messages
All SMS on the workspace’s numbers, searchable by number or text.
Voicemails
Listen to voicemails with inline recording playback.
Campaigns
Marketing campaigns tied to the numbers, with their budgets.
Sources
The traffic sources driving calls to this workspace.
Step 4 · Explore
See everything inside a workspace
Open a workspace and each part of it is one tab away — its members, numbers, calls, voicemails, campaigns and sources, every figure scoped to that workspace’s numbers.
Members
Who’s in the team, their role, and the flows assigned to them.
Numbers
Toggle which phone numbers this workspace owns.
Calls
Direction, status and duration for every call, searchable.
Voicemails
Messages captured when no one answered, with playback.
Campaigns
Campaigns tied to the numbers, with status and budget.
Sources
The traffic sources driving calls, with type and status.
Step 5 · Measure
Track how your workspaces grow
The Workspace Stats page turns raw activity into a clear picture — totals, status split, growth trends, and a daily creation chart over any date range you pick.
Total workspaces
18
All time
Active
15
83% active rate
Inactive
3
Paused for now
This month
5
+25% MoM
Workspaces created
Per day over the selected range
By status
Share of all workspaces
This week
+3 WoW
Avg / day
0.7
Illustrative preview of the Workspace Stats dashboard.
Totals at a glance
See total workspaces plus active and inactive counts, so you always know the size and health of your account.
Growth trends
Month-over-month and week-over-week growth reveal whether your workspaces are expanding or holding steady.
Daily creation chart
A per-day chart of workspaces created, with 7-day, 30-day, 90-day or a custom date range you choose.
Status breakdown
A clean split of active versus inactive workspaces shows how much of your account is live right now.
Averages that matter
An average-per-day figure smooths out the noise so you can spot the real pace of growth.
Cost-aware planning
Because extra workspaces draw from your balance, the trend helps you plan spend before you scale up.
FAQ
Common questions
How do I create a workspace?
Open Workspaces, click Create, enter a name and description, choose Active or Inactive, and save. It’s ready to use straight away.
Is there a limit to how many workspaces I can have?
Your plan includes a set number of free workspaces. You can add more beyond that — each extra workspace is charged a small per-workspace fee from your account balance.
What can I manage inside a workspace?
Members and their roles, assigned phone numbers, attached call flows, plus the workspace’s campaigns, deals, sources, calls, messages and voicemails.
Can I turn a workspace off without deleting it?
Yes. Set a workspace to Inactive to pause it while keeping all of its data, and switch it back to Active whenever you need it.
How do the workspace stats help me?
They show totals, active vs inactive split, month-over-month and week-over-week growth, and a daily creation chart — so you can track and plan how your account grows.
Organise your whole team, your way
Create your first workspace in seconds and give every team the space it needs.